Manage your account

Password-free Login: How it Works

We’ve switched to a secure, password-free login so you can sign in quickly and safely using a code sent to your email or phone—no password needed. Simply enter your email or phone number here: "Login'. If you’re having trouble receiving the login cod

How to pause your Supergut subscription

You may pause your subscription at any time by logging in to your Supergut account. Navigate to and click the "Sign in" icon in the upper-right corner of your screen. Once you're in, follow these steps to pause your Supergut Subscription:. Once confi

How do I cancel my Supergut Subscription?

You may cancel your subscription at any time by logging in to your Supergut account. Navigate to and click on the "Sign in" icon located in the upper right-hand corner of your screen. Once you’re in, follow these steps to cancel your Supergut subscri

How to reactivate my subscription?

You can easily reactivate your subscription at any time by logging in to your account. Navigate to and click on the "Sign in" icon located in the upper right-hand corner of your screen. Once you're in your Account section, follow these steps to react

How to skip an upcoming shipment

You may skip an upcoming shipment at any time by logging in to your Supergut account. Click on the "Sign in" icon located in the upper right-hand corner of your screen. Once you're in, follow these steps to skip an upcoming shipment:. • Every 2 weeks

How to add a new shipping address

You may update your shipping address at any time by logging in to your Supergut account. Navigate to and click on the "Sign In" icon located in the upper right-hand corner of your screen. Once you're in your account, follow these steps to update your

How to update your subscription email address

You can easily update your subscription email address at any time by logging in to your Supergut account. Navigate to and click on the "Sign in" icon located in the upper right-hand corner of your screen. Once you're in your Account section, follow t

How to change your next shipping/renewal date

You may change your subscription renewal date at any time by logging in to your Supergut account. Navigate to and click on the "Sign in" icon located in the upper right-hand corner of your screen. Once you're in, follow these steps to update your nex

How can I get a receipt for a past order?

Getting a receipt is easy. Just reach out to our Customer Experience team and let us know which order you need a receipt for. We’ll send it over for you. No account login required!We’re available 7 days a week from 7AM to 6PM PST.Email: hello@supergu

How do I change my subscription from one product to another?

You can easily change your subscription from one Supergut product to another by logging into your account and following these steps:. Please note that changing your preferred flavor will reflect on your next order. If you have any questions, please d

How to change your preferred flavor

You can easily update your preferred Supergut product flavor at any time by logging in to your account. Navigate to and click on the "Sign in" icon located in the upper right-hand corner of your screen. Once you're in your Account section, follow the

How do I change the shipping frequency of my subscription?

If you’d like to switch between our standard schedules (every 2, 4, or 6 weeks):. Just log into your Supergut account, head to "Subscriptions", and pick the frequency that fits best. A couple of clicks and you’re set! Your future orders will follow y

Can I swap my subscription from stick packs to canisters, or the other way around?

Absolutely! You’re welcome to switch your subscription between individual packets and canisters anytime by logging in to your account. Navigate to and click on the "Sign in" icon located in the upper right-hand corner of your screen. Once you're in y

Can I add a new Supergut product to my existing subscription?

Absolutely! Whether you'd like to add a new subscription to bundle with your existing one or just include a one-time item in your upcoming order, simply reach out to our Customer Experience team. We’ll take care of it for you in no time. Prefer to ke

Can I remove my payment method after canceling my subscription?

Our system requires at least one payment method on file but don’t worry—there won’t be any unexpected charges! If you ever decide to come back, your account will be all set for a smooth restart.

How do I update my billing information?

Need to update your card, add a new one, or clean up old payment methods? You can do everything directly from your account in just a few clicks. No extra steps required. Here’s how:. 1. Log in to your Supergut account by clicking the Sign In icon in