Can I swap my subscription from stick packs to canisters, or the other way around?Updated 2 months ago
Absolutely! You’re welcome to switch your subscription between individual packets and canisters anytime by logging in to your account. Navigate to and click on the "Sign in" icon located in the upper right-hand corner of your screen. Once you're in your Account section, follow these steps to change your preferred format:
- Click on "Subscriptions"
- Select the subscription you’d like to update.
- Click “Swap Product” to open the full list of available products.
- Select your new format and click “Swap Product” to confirm.
Please note that changing your preferred format will reflect on your next order. If you have any questions, please don't hesitate to contact one of our Customer Experience representatives.
We’re available 7 days a week from 7AM to 6PM PST.
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