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TrueMed | HSA/FSA
What is HSA/FSA via TrueMed?
HSAs (Health Savings Accounts) and FSAs (Flexible Spending Accounts) let you use pre‑tax dollars for medical expenses. Truemed makes it easier to use these accounts for a wider range of wellness and preventive-health items and products like Supergut
Does this work for both one-time orders and subscriptions?
Yes, absolutely! Whether you’re trying a single order to see if you love it or sticking with a subscription for your regular routine, you can use your HSA/FSA funds either way. Truemed makes it seamless, so you can enjoy your Supergut favorites while
How do I know if I’m FSA/HSA eligible?
If you placed a subscription order, check for the post-purchase link that leads you to a short questionnaire on the TrueMed site. Completing that questionnaire lets TrueMed determine if you qualify for HSA/FSA reimbursement. If you missed the link, u
How does the FSA/HSA process work for purchases?
If you’re buying a subscription, here’s how it works:. If you’re buying a one-time order, here’s what to do:
Can I use my HSA/FSA card to purchase on the Supergut website?
No, HSA/FSA cards cannot be used directly on our site.If you’re buying a subscription, customers are required to use their normal payment method during checkout. Reimbursement will be facilitated through the submission of relevant documents to your H
Can I get reimbursed whether I buy a subscription or a one-time order?
Yes! Customers can use HSA/FSA funds for both subscriptions and one-time purchases. Reimbursements are typically processed within 2–4 weeks after submitting the required documents.For subscription orders, follow the provided link after checkout to be
Can I still pay with regular payment methods (credit/debit)?
Yes! For subscriptions, customers must pay using their regular credit or debit card at checkout. For one-time orders, you can also use a regular credit or debit card if you prefer. Later, once you get your “Letter of Medical Necessity” from TrueMed,
What is the timeframe for initiating the reimbursement process after receiving the 'Letter of Medical Necessity'?
Until the end of the year in which the purchase was made, however, it is essential to note that the reimbursement process can be initiated as long as the "Letter of Medical Necessity" was issued no more than 1-3 days after the purchase.
I am already subscribed. What steps should I take to receive reimbursement?
Here’s how you can get reimbursed through your HSA/FSA:. 1. Complete the questionnaire to qualify for HSA/FSA eligibility. 2. Obtain a "Letter of Medical Necessity" from TrueMed (typically processed within 24-48 hours). 3. Submit the letter, along wi
Is the health assessment a long or complicated process?
No, it’s a quick, private questionnaire. Once submitted, a licensed provider reviews it and issues the “Letter of Medical Necessity” if eligible. No doctor’s visit required.