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Orders, Shipping and Returns

What is your return policy?

We want you to feel confident trying Supergut, so we offer a 30-day Money-Back Guarantee on first-time orders, whether that’s a one-time purchase or your first subscription order. If you’re not loving your Supergut experience, here’s what you can do

Where can I track my shipment?

Wondering when your Supergut order will arrive? You can track your shipment by clicking on the shipment confirmation email.You can also log into your Supergut account here, scroll down to the order you want to check, and click it. Then just hit “Trac

How long will it take to get my order?

After receiving your order, we strive to ship it within 24-48 hours. Orders placed over the weekend will be processed and shipped the following week. Once shipped, delivery typically takes 3-5 business days. You'll receive an email confirmation when

Do you ship internationally?

Currently, Supergut products can only be shipped throughout the United States, including all contiguous states, plus Alaska, Hawaii, and Puerto Rico.

What happens if I don’t collect my order from the post office in time?

If your order isn’t picked up in time, USPS will return it to our warehouse. No worries—just reach out to us at [email protected], and we’ll arrange to resend it to you! Please note that we’re unable to process refunds for uncollected items.

Can I exchange for a different item?

Yes, you can! Please reach out to our Customer Experience team to get started. We will ship you a replacement item right away!. If you have any questions, please don't hesitate to contact one of our Customer Experience representatives.Email: hello@su

How much does shipping cost?

We love making it easy (and affordable!) to get your gut-happy goodies. Orders of $60 USD or more ship free, no matter where in the USA you are!For orders below $60 USD, the flat shipping cost is $5.95 within the contiguous USA, and $7.95 for Alaska,

Sales Tax

Does Supergut charge sales tax on purchases?. Each US state has specific laws that require online stores—including Supergut—to collect sales tax on eligible order purchases. Requirements for charging sales tax differ from state to state, and we’re re

Do you ship to military addresses?

At this time, Supergut can only be shipped to domestic military addresses. We do not currently ship to APO/FPO & DPO.

Do you ship to P.O. Boxes?

At this time, we’re only able to ship to domestic residential and business addresses—we’re unable to deliver to P.O. Boxes. If you have an alternative shipping address, we’d be happy to ship your order there!