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Orders, Shipping and Returns

What happens if I don’t collect my order from the post office in time?

If your order isn’t picked up in time, USPS will return it to our warehouse. No worries—just reach out to us at [email protected], and we’ll arrange to resend it to you! Please note that we’re unable to process refunds for uncollected items.

Where can I track my shipment?

Wondering when your Supergut order will arrive? You can track your shipment by clicking on the shipment confirmation email.You can also log into your Supergut account here, scroll down to the order you want to check, and click it. Then just hit “Trac

How long will it take to get my order?

After receiving your order, we strive to ship it within 24-48 hours. Orders placed over the weekend will be processed and shipped the following week. Once shipped, delivery typically takes 3-5 business days. You'll receive an email confirmation when

Where can I track my shipment?

Wondering when your Supergut order will arrive? You can track your Supergut shipment by clicking on the shipment confirmation email. If you subscribed, you can log into your Supergut account to check your order status and track your shipment. To log

Sales Tax

Does Supergut charge sales tax on purchases?. Each US state has specific laws that require online stores—including Supergut—to collect sales tax on eligible order purchases. Requirements for charging sales tax differ from state to state, and we’re re

Can I exchange for a different item?

Yes, you can! Please reach out to our Customer Experience team to get started. We will ship you a replacement item right away!. If you have any questions, please don't hesitate to contact one of our Customer Experience representatives.Email: hello@su

What is your return policy?

Our 30-day risk-free guarantee means that if you’re unhappy with your Supergut order for any reason, all you need to do is reach out to us within 30 days of purchase for a full refund! Contact one of our Customer Experience representatives to get sta

How much does shipping cost?

Our free gut-happy shipping policy applies to orders with a subtotal value of $60 USD or more. For orders below $60 USD, there will be a flat shipping cost of $5.95 USD.

Do you ship internationally?

Currently, Supergut products can only be shipped within the continental United States.

Do you ship to military addresses?

At this time, Supergut can only be shipped to domestic military addresses. We do not currently ship to APO/FPO & DPO.

Do you ship to P.O. Boxes?

At this time, we’re only able to ship to domestic residential and business addresses—we’re unable to deliver to P.O. Boxes. If you have an alternative shipping address, we’d be happy to ship your order there!